LND SKIN Pre-Order Terms & Conditions

Effective Date: 27/4/2025

These Pre-Order Terms & Conditions ("Terms") govern the pre-order of products from LND SKIN ("we", "our", or "us"). By placing a pre-order, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. Pre-Order Overview

Pre-ordering allows you to reserve an item before it becomes available for general sale. LND SKIN offers pre-orders on select items to give our customers early access to high-demand or limited-edition products.

2. Payment

  • Full payment is required at the time of placing a pre-order.

  • We accept all major credit/debit cards and other payment methods as listed at checkout.

  • By submitting a pre-order, you authorize LND SKIN to charge your chosen payment method the full price of the item, including any applicable taxes and shipping fees.

3. Estimated Shipping Date

  • Estimated shipping dates are provided on the product page and in your confirmation email.

  • These dates are subject to change due to factors beyond our control such as supplier delays or customs clearance.

  • We will notify you of any significant changes to the estimated shipping timeline.

4. Cancellations & Refunds

  • You may cancel your pre-order within 48 hours of purchase for a full refund.

  • After 48 hours, cancellations are not guaranteed as production may have begun.

  • If we are unable to fulfill your pre-order for any reason, we will issue a full refund to your original payment method.

5. Returns & Exchanges

  • Once delivered, pre-ordered items are subject to our standard Returns & Refund Policy.

  • Please review our full policy here for eligibility and process details.

6. Product Changes

  • We reserve the right to make minor adjustments to product design, packaging, or formulation if necessary for quality or compliance purposes.

  • These changes will not affect the overall performance or value of the product.

7. Customer Obligations

  • It is your responsibility to ensure that your shipping address and contact information are accurate at the time of order.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Contact Us

If you have any questions about your pre-order or these Terms, please contact us at:

📧 info@lndskin.com.au
🌐 www.lndskin.com.au

By placing a pre-order with LND SKIN, you confirm that you have read, understood, and agreed to these Terms & Conditions.