Terms of Sale

Last updated: 25/10/2025

1. Introduction

These Terms of Sale (“Terms”) govern all purchases made through the website lndskin.com.au operated by LND Skin(“we”, “us”, “our”).
By placing an order with LND Skin, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, please do not use our website or purchase our products.

2. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms limits your rights under the ACL.

3. Products and Descriptions

We make every effort to display accurate product information, images, and pricing.
However, minor variations may occur (e.g., packaging, colour, texture).
Product descriptions and statements (including skincare benefits) are for general informational purposes only and are not medical advice.
Always perform a patch test before use and consult a healthcare professional if you have sensitive skin, allergies, or medical conditions.

4. Orders

By placing an order through our website, you:

  • Confirm that all information provided is accurate and complete.

  • Acknowledge that your order represents an offer to purchase, which we may accept or reject.

We reserve the right to cancel or refuse any order for reasons including:

  • Product unavailability

  • Error in pricing or description

  • Suspected fraudulent activity

If we cancel your order after payment, we will issue a full refund.

5. Pricing and Payment

All prices are displayed in Australian Dollars (AUD) and include GST where applicable.
We reserve the right to change prices at any time without notice.

Payment is due at checkout via approved payment methods (e.g., credit/debit card, PayPal, or other listed options).
Orders are processed only after full payment is received.

6. Shipping and Delivery

We deliver Australia-wide and may offer international shipping where indicated.
Shipping costs and estimated delivery times are displayed at checkout.

While we aim to dispatch orders promptly, we are not responsible for delays caused by postal services, customs, or events beyond our control.
Risk of loss or damage passes to you once the order is delivered to your nominated address.

7. Returns and Refunds

a. Change of Mind

We do not offer refunds or exchanges for change of mind or incorrect purchases due to hygiene and safety reasons (cosmetic products cannot be resold once opened).

b. Damaged or Faulty Products

If your product is damaged, faulty, or incorrect, please contact us within 7 days of delivery at [insert contact email] with your order details and photos.
We will assess and, where required by law, offer a replacement, refund, or repair as per your ACL rights.

c. Refund Processing

Approved refunds will be processed using your original payment method within 5–10 business days after approval.

8. Promotions and Discount Codes

Promotional offers and discount codes are valid only for the period stated and subject to any additional conditions.
They cannot be redeemed for cash or used in conjunction with other offers unless stated otherwise.

9. Product Safety and Use

All LND Skin products are formulated for external use only.
Avoid contact with eyes. Discontinue use if irritation occurs.
Always read product labels and follow usage directions.
Our products are cosmetic in nature and not intended to diagnose, treat, cure, or prevent any disease.

LND Skin will not be liable for misuse of products or failure to follow directions.

10. Limitation of Liability

To the extent permitted by law:

  • LND Skin’s liability for any breach of these Terms or any implied warranty is limited to replacement, repair, or refund of the products.

  • We are not responsible for any indirect, incidental, or consequential loss arising from your use of our website or products.

11. Intellectual Property

All content on our website (text, images, logos, product names, and design) remains the property of LND Skin and is protected by Australian copyright and trademark laws.
You may not copy, reproduce, or distribute any content without written permission.

12. Privacy

Your privacy is important to us.
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

13. Governing Law

These Terms are governed by the laws of Queensland, Australia.
Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

14. Contact Us

For questions, concerns, or feedback regarding these Terms, please contact:

LND SKIN

Email: info@lndskin.com.au

Website: https://lndskin.com.au

Address: 40 Cape Barren Cct Banya, Queensland 4551, Australia

ABN: 86 340 145 973