Privacy Policy

Last updated: 25/10/2025

1. Introduction

LND Skin (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://lndskin.com.au), make a purchase, or otherwise interact with us.

By using our website or providing personal information to us, you agree to this Privacy Policy.

2. What Personal Information We Collect

We may collect the following types of information:

a. Personal details:

Name, email address, phone number, postal/billing address.

b. Transaction information:

Order details, payment details (processed securely through third-party payment providers - we do not store full credit card numbers).

c. Account and communication details:

Login credentials, feedback, customer service enquiries, marketing preferences.

d. Website usage information:

IP address, browser type, pages visited, time spent, cookies, and analytics data (via tools such as Google Analytics or Meta Pixel).

3. How We Collect Your Information

We collect personal information when you:

* Purchase products from our online store.

* Create an account or subscribe to our newsletter.

* Contact us by email, social media, or through our website forms.

* Browse our website (via cookies or analytics tools).

You may choose not to provide personal information; however, this may limit our ability to supply products or services to you.

4. Why We Collect Your Information

LND Skin collects, holds, and uses personal information to:

* Process and deliver orders and manage payments.

* Communicate with you about orders, products, or promotions.

* Improve our website, customer service, and marketing.

* Comply with legal and regulatory obligations.

* Protect against fraud or misuse of our website.

5. Disclosure of Your Information

We may disclose personal information to:

* Service providers who assist in operating our business (e.g., payment gateways, couriers, email marketing platforms, web hosting, analytics).

* Professional advisers (accountants, lawyers).

* Government or regulatory authorities when required by law.

All third-party providers are required to handle your data securely and in accordance with applicable privacy laws.

6. Overseas Disclosure

Some of our service providers may store or process information overseas (for example, in the United States or other locations where cloud services operate).

Where this occurs, LND Skin takes reasonable steps to ensure those parties comply with Australian privacy standards.

7. Cookies and Analytics

Our website uses cookies and similar technologies to enhance user experience, track performance, and support marketing activities.

You can choose to disable cookies through your browser settings, but some website features may not function properly.

8. Direct Marketing

LND Skin may send you marketing communications (emails, SMS, or social media) about our products or special offers if you have consented or it is otherwise permitted by law.

You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

9. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, please note that no online system can be guaranteed 100% secure.

10. Access and Correction

You have the right to access or correct your personal information held by LND Skin.

To do so, please contact us via the details below. We will respond to requests within a reasonable timeframe.

11. Retention of Data

We retain your information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

12. Links to Other Websites

Our website may contain links to other websites.

LND Skin is not responsible for the privacy practices or content of linked sites.

13. Updates to This Policy

We may update this Privacy Policy from time to time by publishing a new version on our website.

Please review it periodically to stay informed of any changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

LND SKIN

Email: info@lndskin.com.au

Website: https://lndskin.com.au

Address: 40 Cape Barren Cct Banya, Queensland 4551, Australia

ABN: 86 340 145 973

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via [https://www.oaic.gov.au].